Last updated: 11 October 2026
WSG Solutions Ltd, company no. 140088201.About these terms
This website is run by WSG Solutions Ltd, trading as Workplace Safety Group ("WSG", "we", "us"). By using the site, you agree to these terms.
When you buy accreditation support, training or SafeGuard from us, these terms apply together with your quote or order confirmation. If anything conflicts, your quote or order confirmation wins.
Our services are for businesses.
2.Prices and payment
All prices on our website are shown excluding VAT (+VAT). VAT is added at the current rate.
Accreditation support
Our fee for accreditation support (CHAS, SMAS, Constructionline, SafeContractor) is shown in your quote. The scheme's own membership fee is separate. You pay it directly to the scheme, and it's set by the scheme, not by us.
SafeGuard plans
Monthly: 12-month minimum term by Direct Debit
Monthly: 12-month minimum term by Direct Debit
SafeGuard Pro and Pro Max include your PQS membership fee. Any other scheme's membership fee (such as CHAS, SMAS or Constructionline) is paid by you, directly to the scheme.
Monthly Pro and Pro Max: 12-month minimum term
If you choose to pay monthly for SafeGuard Pro or Pro Max, you agree to a 12-month minimum term, paid by Direct Debit. You can't cancel during the 12-month term. If you stop paying, the full remaining balance for the term becomes due immediately.
Invoices for accreditation support are payable within 14 days of the invoice date, unless your quote says otherwise. After the first 12 months, SafeGuard Pro and Pro Max continue on the same terms unless you or we give at least 30 days' notice before the end of the term.
How you can pay
We take payment by card (through Stripe), by PayPal, or by Direct Debit (through GoCardless).
Training
Training prices are a fixed price per course for a group of up to 12 people at your site, +VAT. We'll confirm your booking details in writing.
Payment is due 14 days before the course start date.
If you need to cancel:
3.Our guarantees
We back our work with two money-back guarantees. They're simple, but they do depend on you doing your part.
1. Accreditation support: 100% money back
When you use us for standalone accreditation support with any scheme (CHAS, SMAS, Constructionline, SafeContractor), if we don't get you accredited, we'll refund 100% of the fee you paid us.
This applies as long as you do what we ask, within reasonable timescales. That includes:
- signing the documents we prepare
- sending us the information and documents we ask for
- completing any toolbox talks or other tasks we set
The scheme's membership fee is paid to the scheme, so it isn't refundable by us.
2. SafeGuard Pro and Pro Max: 30-day guarantee
If you're on SafeGuard Pro or Pro Max and your account isn't set up and your accreditation isn't in place within 30 days, we'll refund 100% of what you've paid us, less the PQS membership fee (see below). That means:
- Monthly plans: your setup fee plus any monthly payments you've made
- Annual plans: your annual fee
The same conditions apply: you need to do what we ask (sign documents, supply information, complete toolbox talks) within reasonable timescales.
Pro and Pro Max include your PQS membership fee. The PQS membership fee is deducted from any refund.
When the 30 days start: the moment you complete your induction with us. The clock is paused while we're waiting for you to respond or complete tasks.
How the guarantees work
- "Accredited" and "accreditation in place" mean the scheme has issued your certificate or confirmed your accreditation.
- To claim, email info@workplacesafetygroup.co.uk within 30 days of the scheme's final decision, or of the end of the 30-day period. We'll refund you within 14 days of agreeing your claim, to the payment method you used.
- Each guarantee covers the specific application or SafeGuard set-up you've paid us for.
- If we refund a SafeGuard plan, the plan ends and your SafeGuard access stops. Before it does, we'll give you a reasonable chance to download your documents.
These guarantees are in addition to any rights you have by law.
4.Using our website
You're welcome to use our website to find out about our services. Please don't misuse it: for example, don't try to hack it, overload it, copy large parts of it, or use it to send spam.
The information on our website, including our guides, is general information to help you understand accreditation and health and safety. It isn't advice for your specific situation. We try to keep it accurate and up to date, but things change, including scheme rules and fees, so please check with us before relying on it.
Scheme names and logos (such as CHAS, SMAS, Constructionline, SafeContractor and SSIP) belong to their owners. Everything else on the site, including text, design and images, belongs to us or our licensors. You can share links to our pages, but please don't copy our content without permission.
We link to other websites, such as the accreditation schemes. We're not responsible for their content.
5.SafeGuard
SafeGuard is a separate online app at safeguardportal.app, with its own terms and privacy policy. Using the app is covered by those terms. Email info@workplacesafetygroup.co.uk if you'd like a copy.
6.Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be limited or excluded by law.
Accreditation decisions are made by the schemes (such as CHAS, SMAS, Constructionline and SafeContractor), not by us. We prepare and submit your application with reasonable care and skill, but we can't control the scheme's decision or how long it takes. If an application doesn't succeed, our money-back guarantee above applies.
Subject to the above, we're not liable for indirect or consequential losses, or for loss of profit, revenue, contracts or business opportunities. Our total liability to you for anything arising from our services is limited to the fees you paid us in the 12 months before the claim arose.
7.Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales will deal with any dispute. If something goes wrong, please talk to us first. We'll do our best to sort it out.
8.Changes to these terms
We may update these terms from time to time. The version on this page when you place your order applies to that order. The date at the top shows when they were last changed.
9.Contact us
WSG Solutions Ltd (trading as Workplace Safety Group)
Company number 14008820, registered in England and Wales
Registered office: 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH
Email: info@workplacesafetygroup.co.uk
Phone: 03333 208568 (Monday to Friday, 9am to 5pm)
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