Privacy policy

1.Who we are

We're WSG Solutions Ltd, trading as Workplace Safety Group ("WSG", "we", "us"). We're the controller of the personal data described in this policy.

SafeGuard (safeguardportal.app) is a separate app with its own privacy policy and terms. This policy covers our website, our forms and our accreditation and training services. If you'd like a copy of the SafeGuard privacy policy, email info@workplacesafetygroup.co.uk.

2.The short version

• We only collect what we need to answer your enquiry, give you a quote, book your training or do the work you've asked for.
• We don't sell your data, and we don't share it for anyone else's marketing.
• We only use analytics and advertising cookies (Google Analytics, Google Ads and the Meta pixel) if you say yes.
• You can ask to see, correct or delete your data at any time. Just email info@workplacesafetygroup.co.uk.

3.What we collect and why

Here's what we collect through each part of our website, and what we use it for.

If you become a client

To do your accreditation or training, we'll also handle the information needed for the job. For example: your business details, insurance and policy documents, training records, and the names and qualifications of your staff. We use it only to prepare and submit your applications, deliver training and keep your records up to date.

We don't knowingly collect data from children, and we don't need any special category data (like health information) to run our website. If a training course needs any health information (for example, about a delegate's ability to do the practical parts), we'll only ask for what's needed.

4.Our lawful bases

UK data protection law says we need a lawful basis for using your data. These are the ones we rely on:

The consent box on our forms is so we can contact you about your enquiry. It doesn't sign you up to marketing.

5.Who we share it with

We use a small number of trusted companies to run our website and business. They only use your data to provide their service to us, under contracts that require them to protect it.

Google and Meta also use the data from their tags for their own purposes, such as improving their advertising services, under their own privacy policies. For the Meta pixel, we and Meta Platforms Ireland are joint controllers for collecting the data on our website and sending it to Meta. Neither gets any of this data unless you've said yes to advertising cookies (or, for Google Analytics, analytics cookies).

We also share data when you ask us to, or when we have to:

• Accreditation schemes (such as CHAS, SMAS, Constructionline and SafeContractor) when we submit an application for you. They use your data under their own privacy policies.
• Training awarding or certification bodies, to issue certificates to your delegates.
• Our professional advisers, such as accountants and solicitors.
• HMRC, the police or other authorities, if the law requires it.
• A buyer of our business, if we ever sell it, under the same protections.

We never sell your data.

6.International transfers

Some of the companies above store data outside the UK, mainly in the USA. When that happens we make sure it's protected. That means either the country has UK "adequacy" (including US companies certified under the UK Extension to the EU-US Data Privacy Framework), or we rely on the UK International Data Transfer Agreement or Addendum built into the supplier's terms.

7.How long we keep it

After that, we delete it or make it anonymous.

8.Keeping your data safe

We use secure, well-known suppliers and limit access to your data to the people who need it. No system is completely secure, but we take reasonable steps to protect your data and will tell you, and the ICO where the law requires it, if something goes wrong.

9.Your rights

You have the right to:

• See the data we hold about you (a "subject access request")
• Correct anything that's wrong
• Delete your data, where we don't need to keep it
• Restrict or object to how we use it, including any marketing
• Take your data with you in a usable format (data portability)
• Withdraw consent at any time, where we rely on your consent

To use any of these rights, email info@workplacesafetygroup.co.uk or call 03333 208568. It's free, and we'll reply within one month. We may need to check who you are first.

10.Cookies

We use one cookie to remember your cookie choices, plus a security cookie set by our hosting network. We only use analytics and advertising cookies (Google Analytics, Google Ads and the Meta pixel) if you say yes, and you can change your choice at any time using Cookie settings at the bottom of every page. See our cookie policy for the details.

11.Complaints

If you're unhappy with how we've handled your data, please tell us first at info@workplacesafetygroup.co.uk and we'll try to put it right.

You can also complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, or call 0303 123 1113.

12.Changes to this policy

We'll update this page if anything changes, and show the date at the top. If a change is important, we'll tell clients directly.

13.Contact us